CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. Trade only with money you can afford to lose.
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Independent partner help

Charges the Price List Will Not Explain — Ask FxPro Support · Brazil

FxPro’s support — including live chat — runs 24/7 in the FxPro app and the FxPro Direct account area, according to FxPro. This independent partner page shows where to find it — or leave any question below and the team will reply to your contact.

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Min deposit $100  ·  Up to 1:200  ·  Rating 4.6/5

Most questions reaching a support queue are really product questions, and the one raised most often concerns how a metal position is quoted, financed and disclosed overnight, which the page on how gold positions are financed overnight sets out.

According to FxPro, official support — including 24/7 live chat — runs inside the FxPro app and the FxPro Direct account area. Questions before opening an account — accounts, deposits, withdrawals, verification or the platforms — can be left with the independent partner team below, with a reply to email, WhatsApp, Telegram or phone.

Ask the team

Typical reply: within a few hours. Your contact is used only to answer this question.

FxPro support channels at a glance

Live chat

24/7 in the FxPro app

According to FxPro, live chat runs around the clock in the FxPro app, in multiple languages — best for account, deposit and withdrawal questions on a live account.

FxPro Direct

Account & funding topics

The FxPro Direct account area handles verification (KYC), funding and account settings — the current support channels are always listed inside it.

This page

Any contact you like

Leave a question for the partner team below with email, WhatsApp, Telegram or phone — a good fit for getting-started questions before an account exists.

Which channel for what

SituationFastest route
Money or account issue on a live accountLive chat in the FxPro app — 24/7, according to FxPro
Getting started, comparing accounts, funding questionsThe form on this page — reply to any contact
Platform setup, spreads and trading conditionsThe guides on this site — spreads, Raw+ and conditions pages

Frequently asked questions

Does FxPro have live chat?
Yes. According to FxPro, live chat is available 24/7 in the FxPro app, in multiple languages.
Is this page the official FxPro live chat?
No — this is an independent partner site. The form here reaches the partner team, not FxPro support. Official support is available in the FxPro app and the FxPro Direct account area.
How can Brazilian traders contact FxPro?
Live chat and support requests are available in the FxPro app and the FxPro Direct account area after logging in. General getting-started questions can also be left with the team on this page, with a reply to any contact.
Is there an FxPro support email?
The current email and chat channels are always listed inside the FxPro app and the FxPro Direct account area — they can change, so check there for the up-to-date contacts.

Related FxPro pages

HomeLive SpreadsRaw+ AccountSpreadsSwap RatesCalculatorsGold Trading

Live support and live-dealer streaming share a label but almost nothing else: one is a helpdesk queue, the other a broadcast product with its own staffing rules. Brazilian readers can look at which authority oversees financial firms locally and separately consider how live streamed sessions are actually run to keep the two apart.